Setting up your web site
are not setup automatically when you sign-up with us or
when your register or move a domain to us.
In order for
us to setup web space or ftp space, you must contact us.
Please use the form at the bottom of this page for this
purpose. Subsequent correspondence will be done
via the email address that you provide below (as long as
it matches the email address on your account or we
verify who you are) or via telephone. Only people
specified by the account holder will be granted
administration rights for the server space.
We do not
offer free technical support for html, asp, php, cgi,
cfm or other coding issues. We do offer fee-based
technical support for $120 per hour, billed in 10-minute
increments. Otherwise, it is up to you to create
the site that you wish to publish to the web. We
will simply host whatever information that you wish to
publish. If your site does not work, please check
entry page must be titled either:
index.htm (not html)
you specify otherwise in writing.
database links for Access, Microsoft SQL and MySQL.
We will create the link for you, but making it work with
your code is up to you. If you cannot get it to
work, we do offer fee-based technical support for $120
per hour, billed in 10-minute increments.
Things to know first
We will need
to know how you will publish your site to our servers.
You have two options. You can publish via
Microsoft FrontPage or you may publish using ftp.
If you are not creating your site using Microsoft
FrontPage then you will be using ftp.
You will be
required to provide us with a user name and a password
in order for you to publish. Once setup, we cannot
retrieve your password in case you lose it, as it is
encrypted on our network. We only communicate web
information via email so we can track changes when
possible. If you request a password change, or you
request that we research our old email files to recover
a password (no guarantees on finding it) there is a $25
fee to do so.
To make sure
that you have reached this page via a secure connection,
please click the button below.
Web space setup or change request.