Setup

Thank you for using our online technical support features.  This sections incorporates information about:

  • Settings for your Dial-up connection

  • Setup instructions for email

  • Setup instructions for your DSL connection


For your quick reference:

Denver area dial-up phone number: 303-486-9740
National Dial up numbers: Click Here

Mail server type: POP or POP3
Incoming mail server address: pop3.prolynx.com
Outgoing mail server address: smtp.prolynx.com
  (you may alternately use mail.prolynx.com for both servers)

Primary DNS: 66.77.212.5
(not for use with dial-up)
Secondary DNS: 66.77.212.6
(not for use with dial-up)

Primary name server: NS1.PROLYNX.COM
Secondary name server: NS2.PROLYNX.COM

DSL connection type is: PPPoA
(not PPPoE)
DSL circuit type is: DMT
(new circuits since about 2002)
DSL circuit type is: CAP
(prior to about 2002 and with Cisco 675)
IP address type is: Dynamic
(unless you have purchased static IP's)
Qwest DSL Technical Support Group: 1-800-247-7285
Qwest residential customer service number: 1-800-244-1111
Qwest business customer service number: 1-800-603-6000


Unless you are forced to, always leave your address settings as disabled and allow our servers to stuff IP addresses and DNS to you.  Hard-coding addresses on your equipment can create issues in case we need to change addressing on our equipment.

 
 

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