Technical Support

Quick Links to hot issues

If you are getting this error:

"550 not local host [domain name], not a gateway"

when trying to send email, click here.

 

Thank you for using our online technical support features.  This sections incorporates information about:

  • Updating your billing and credit card information

  • Setup instructions for dial-up, DSL and email

  • Web hosting and domain name hosting information

  • Answers to Frequently Asked Questions (FAQ's)


For help or information on premium services such as T1 and T1+ circuits or server co-locations, please contact us using the special contact information that was provided to you when setting up your account. 

You may also call us at (303) 972-3218.

 

Securing your Computer

It is important that you take measures to secure your PC from intruders and from viruses.  Prolynx Internet has never taken a stance on what product to use... until now.  We have tested many systems including Norton and McAfee.  We have now found one that we like.  To the right you will find a link to "Zone Alarm Suite" from Zone Labs.  This software has a firewall, Anti-virus, spy-ware blocking and Spam control built in.  You can use the link to the right to purchase Zone Alarm Suite, and we recommend that you do.

 
 

Find a domain name and register it today.  Use your domain name to control your own email and web site.  Add domain hosting to your "Standard Full Service" account for 50% off of hosting alone.
 

 
  Download ZoneAlarm Security Suite, Save $10

Keep the bad guys out of your PC.  Prolynx Internet uses and recommends Zone Alarm Suite for network and computer security.
 
 
 
 

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