Frequently Asked Questions

Submit a question

Q.  I get an error "550, not local host, not a gateway" when I try to send mail.  What's up with that?
A.  See our special page for this issue
 
Q.  Should I have a firewall, anti-virus and Spy-ware protection on my computer?
A.  Yes, all three of these are a potential threat to the security of your computer.  We recommend using Zone Alarm Suite which you can purchase using the link on the right side of this page.
 
Q. I tried registering a domain name with one of those cheap registration companies.  It was asking too many complicated questions about my ISP.  Is there an easier way to register my domain name?
A. Yes, our affiliate, Domain Bank, has created a link for us from which you can search for an available domain name and then register it online.  This link knows who we are and automatically puts in all of our necessary information for you.  The link is labeled "Domain Search" and can be found in the right hand column of this page.
 
Q. Do I have to have a Qwest phone line to get DSL?  I ask this because I only use a cell phone and I do not have a land-line.
A. Qwest now offers "Stand alone" DSL.  Instead of putting the DSL on your land-line, they run a special line just for DSL.  The cost is only $5 more than putting it on a land-line.
 
Q. Do I have to call Qwest to order my DSL?  I don't like working with their customer service operators.
A. No, we can have our special Qwest group call you to finalize your order.  The people in the group that we use are not newbie's to Qwest, they know what they are doing.
 
Q. I need somebody to help me with my computer and my web site, can you recommend somebody?
A. Yes, we have a referral network of professionals.  Click on the "about us" tab in the upper right hand area of this page and then select "referral network" in the left menu structure of the next page that comes up.
 
Q. I have a service that would augment your services.  Would you be willing to tell your customers about my service?
A. This is a possibility.  We have a referral network.  Please click on the "about us" tab in the upper right hand area of this page and then select "referral network" in the left menu structure of the next page that comes up.  If you meet our requirements, we may choose to list your service.
   
   
   
 
Q. Your question here
A. An answer for you here

 

Submit a question

Can't find an answer to your question?  You can ask a specific question by filling in the form below.  We will respond to your question shortly via the email address that you provide. Common questions will be entered into the area above.

Your Name

Contact Phone Number

Email Address

Question (max 1000 characters)

 
 

Find a domain name and register it today.  Use your domain name to control your own email and web site.  Add domain hosting to your "Standard Full Service" account for 50% off of hosting alone.
 

 
  Download ZoneAlarm Security Suite, Save $10

Keep the bad guys out of your PC.  Prolynx Internet uses and recommends Zone Alarm Suite for network and computer security.
 
 
 
 

Copyright ©1997-2006 Prolynx, Inc  -  All rights reserved
Terms | Privacy | Contact Us | Partner with Us